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- Cases indicated by error messages

# Cases indicated by error messages

## During recording/playback

Display | Description | Behavior and cause
--- | --- | ---
[AUTH NG CARD] (slot number) | CPS authentication of microP2 memory card has failed. The microP2 memory card whose CPS authentication failed cannot be recorded or played back. | The current operation will continue. Select [AUTHENTICATE] in the main menu → [CLIP], and enter the password.
[BACKUP BATT EMPTY] | Displays any reduced voltage detected on the backup battery in the internal clock when the power is turned on. | The current operation will continue. Charge the built-in battery.
[SET DATE AND TIME] | Displayed when the internal clock setting is reset. | The current operation will continue. Set the date/time of the internal clock. (Setting the date/time of the internal clock)
[CARD ERROR] (slot number) | Displayed when an data error caused by the P2 card occurs during recording. Displayed after recording stops until the next operation. Also displayed for three seconds during playback when a P2 card error causes playback to stop. If the error occurs during recording, the tally lamp flashes four times per second for approx. three seconds after recording stops. The tally lamp does not flash when an error occurs during playback. | The operation will stop. After it stops, the P2 card on which the error occurred is write-protected. Replace the P2 card of the slot where the error occurred.
[DIR NG CARD] (slot number) | The directory position is not correct. | The current operation will continue. Make a card backup immediately and format the card to use it again.
[FAN STOPPED] | Displayed when the fan motor stops. | The current operation will continue. If the fan has stopped with error, stop using the camera immediately and consult your dealer. If the fan has stopped, temperature of the camera will rise. Therefore, do not use the camera for a long period of time.
[HIGH TEMPERATURE] | The temperature inside the camera is higher than that of the normal conditions. | The current operation will continue. Turn off the power of the camera, turn it on again, and check recording and playback operations. If the problem persists, consult your dealer.
[PB INTERMITTENT] (slot number) | Playback is interrupted on the SDHC/SDXC memory card. A card whose playback performance cannot be assured is inserted. | The current operation will continue. Use of microP2 or P2 memory card is recommended.
[PROXY ERROR] | An error occurred in the internal proxy module. | The current operation will continue. Turn off the camera and turn on it again to check the recording and playback. If the error continues to occur, please consult your dealer.
[PROXY REC WARNING] | A proxy data recording error occurred. | The current operation will continue. Turn off the camera and turn on it again to check the recording and playback. If the error continues to occur, please consult your dealer.
[REC IMPOSSIBLE] (slot number) | An SDHC/SDXC memory card is inserted into the microP2 memory card slot. Recording to the SDHC/SDXC memory card is disabled. | The current operation will continue. Record to microP2 or P2 memory cards.
[REC WARNING] [FRAME SIGNAL] | Displayed when a video or audio error occurs during recording. Tally lamp flashes four times per second during continuous recording. | The current operation will continue. When input signals are disrupted, recording continues while disrupted images are recorded. Check the signal to be input to the camera. Turn off the power and on before using it again.
[REC WARNING] [OVER MAX# CLIPS] | Displayed when attempting to record in excess of the maximum total number of clips allowed for one P2 card. Tally lamp flashes four times per second during continuous recording. | The operation will stop. Replace the P2 card or delete unnecessary clips.
Displayed after approximately 3.5 hours have elapsed from the time when operation to start a single recording is executed, when [SHORT SPLIT] is selected in the main menu → [RECORDING SETUP] → [FILE SPLIT]. | The operation will stop.
[REC WARNING] [PULL DOWN] | (Occurs during recording) The video pull-down sequence and time code values are not synchronized. Tally lamp flashes four times per second during continuous recording. | The current operation will continue. Check the signal.
[REC WARNING] [PULL DOWN ERROR] | (Occurs at times other than during recording) The video pull-down sequence and time code values are not synchronized. | The current operation will continue. Check the signal.
[REC WARNING] [REC DATA] | Displayed when an error occurs in recorded data during recording. Tally lamp flashes four times per second during continuous recording. | The operation will continue or stop. Turn off the power and on before using it again.
[RUN DOWN CARD] (slot number) | The maximum number of overwrites has been exceeded. | The current operation will continue. Replacement of the P2 card is recommended.
[SD CARD] (slot number) | An SDHC/SDXC memory card is inserted into the microP2 memory card slot. | The current operation will continue. Use of microP2 or P2 memory card is recommended.
[SLOT3 CANNOT REC] [microP2 SELECTED] | Displayed when the card is inserted into the slot which is not selected as the recording slot. | The operation will stop. Set [P2] in the main menu → [RECORDING SETUP] → [REC MEDIA].
[SLOT3/4 CANNOT REC] [P2 SELECTED] | Displayed when the card is inserted into the slot which is not selected as the recording slot. | The operation will stop. Set [microP2] in the main menu → [RECORDING SETUP] → [REC MEDIA].
[CHECK SLOT] (slot number) | The memory card may not be recognized correctly due to reasons such as the microP2 memory card being inserted slowly or dirt on the terminal of the memory card. | The current operation will continue. Recording cannot be performed on the inserted microP2 memory card. Check the microP2 memory card that is inserted.
[TEMPORARY PAUSE] [IRREGULAR SIG] | Correct recording is not possible due to disruption of input signals of the <GENLOCK IN/VIDEO OUT> or <SDI IN> terminal, etc., and recording is suspended temporarily. The clip will be divided. Tally lamp flashes four times per second during continuous recording. | The operation will pause. Recording resumes when the signal returns to normal. However, during loop recording, recording does not resume.
[VFR ON, NO AUDIO RECORDING] | Native variable frame rate recording is performed. Audio can not be recorded. | The current operation will continue.
[UP LIST #99/100] | The number of registrations in the upload list of the rec during upload function has reached 99. | The current operation will continue. One more clip to the upload list can be registered. Delete unnecessary clips in the upload list.
[UP LIST #100/100] | The number of registrations in the upload list of the rec during upload function has reached the upper limit. | The current operation will continue. When more additional clips need to be registered, delete unnecessary clips in the upload list.
[UP LIST OVER MAX #] | Clips cannot be added for registration because the number of registrations in the upload list of the rec during upload function has reached the upper limit. | The current operation will continue. When additional clips need to be registered, delete unnecessary clips in the upload list.

## During thumbnail and menu operation

Display | Description | Behavior and cause
--- | --- | ---
[AUTHENTICATION ERROR!] | Manual authentication failed. | Enter the correct password.
[CANNOT ACCESS!] | Data cannot be accessed due to a content defect or some other reason. | Ensure the health of the media and the clips.
[CANNOT CHANGE!] | For a clip with the mark, where a thumbnail cannot be generated, the thumbnail cannot be modified in the text memo position. | Correct the settings and content to enable display of the thumbnail.
[CANNOT DELETE!] | The content versions do not match. Cannot delete. | Match the device and contents version.
[CANNOT FORMAT!] | A P2 card problem or some other reason prevents formatting. | Check the P2 card.
[CANNOT RE-CONNECT!] | Clips cannot be remerged because either clips not recorded across multiple P2 cards are selected or other reasons. | Check the selected content.
[CANNOT REPAIR IN SELECTION!] | Some of the selected clips cannot be repaired. | Check the selected content.
[CANNOT REPAIR!] | Content that cannot be repaired is selected. | Check the selected content.
[CANNOT SAVE!] [FILE NAME IN USE] | A settings file of the same name exists on the SD memory card. | Use another name to save the file.
[CARD FULL!] | The P2 card or SD memory card is full. | Insert a card with free space available.
[COPY IMPOSSIBLE. TOO LARGE CLIP CONTAINED!] [CLIP NAME:] (clip name) | Files exceeding 4 GB cannot be copied to P2 memory card or microP2 memory card with 32 GB or smaller capacity. | Copy to a microP2 memory card with 32 GB or larger capacity.
[INVALID VALUE!] | The data value you entered is invalid. | Enter data within the normal range.
[INVALID DELETE] | The clip recorded last cannot be deleted with the last clip delete function. | To close the dialog, press the [SET] button. For details on conditions that clip cannot be deleted, refer to “Deleting last clip function”.
[LACK OF CAPACITY!] | There is not enough recording capacity left on the card. | Insert a card with sufficient recording capacity.
[MISSING CLIP!] | Shot marks cannot be attached to the clips unless all clips recorded over multiple P2 cards are present. | Insert all P2 cards over which recording extended.
[NO CARD!] | No P2 or SD memory card is inserted. | Insert the relevant media.
[NO COPY TO SAME CARD!] | A clip cannot be copied to the card storing the original clip. | Copy the selected clip to a card that does not contain the original clip.
[NO FILE!] | The specified file does not exist. | Check the file.
[NO INPUT!] | No data is entered. | Enter data and then set.
[NO SD CARD!] | No SD memory card. | Insert an SD memory card.
[NOT SELECTED!] | Attempted to delete without selecting clips. | Select clips to delete.
[SAME CLIP IS SELECTED!] | Multiple instances of the same clip (copies) are included in the clips selected. | Multiple instances of the same clip (copies) cannot be copied simultaneously. Remove instances of the same clip from selected items.
[TOO MANY CLIPS!] | Too many clips are selected. | Reduce the number of selected clips.
[UNKNOWN CONTENTS FORMAT!] | This is a warning of the contents for the version that is not supported by the camera. | Match the device and content versions.
You cannot write back only proxy recording clips from the FTP server to the P2 card. | Write back (import) proxy recording clips to an SD memory card.
[UNKNOWN DATA!] | The metadata character code is invalid. | The metadata character code is UTF-8. Enter valid characters using a viewer.
There is a problem with data in the file. | Create the file again.
[USER CLIP NAME MODIFIED!] | When adding a counter value to the clip name, characters must be deleted. | For the counter addition setting, the user clip name plus the counter value can only contain up to 100 bytes. Characters in the clip name are automatically deleted when the total number of characters exceeds this limit.
[WRITE PROTECTED!] | The P2 card or SD memory card is write-protected. | Insert write-accessible media.
[CANNOT OPERATE THIS MENU, WHILE "REC DURING UPLOAD" ENABLED.] | The menu cannot be executed. | Set [DISABLE] in the main menu → [NETWORK SETUP] → [FTP CLIENT SERVICE] → [REC DURING UPLOAD] before execution.

## During soft keyboard operation

Display | Description | Behavior and cause
--- | --- | ---
[AUTHENTICATION ERROR!] | Manual authentication failed. | Enter the correct password.
[CANNOT CHANGE!] | An attempt is made to enter the [PERSON] item (user who enters the memo) when there is no text memo. | Enter the [TEXT] (text information) first.
[CANNOT SET!] [INVALID VALUE!] | The entered value is invalid. | Change the input value.
[CANNOT SET!] [NO INPUT!] | There is not input to the software keyboard. | Enter the password.
[CANNOT SET!] [RETRY PASSWORD IS DIFFERENT!] | The re-entered password is different. | Enter the correct reference password.

## During USB host mode

Message | Description | Measure
--- | --- | ---
[CANNOT ACCESS CARD!] | An error occurred while accessing the P2 card. | Check the P2 card.
[CANNOT ACCESS TARGET!] | An error occurred while accessing the connection target. | Check the storage device status and connection.
[CANNOT COPY!] [FORMAT STORAGE DEVICE TO FAT] | The partition that can copy clips does not exist on the storage device. | Reformat in FAT format, or export the P2 card to create a partition.
[CANNOT FORMAT!] | The storage device cannot be formatted. | Change the connected storage device.
[CANNOT RECOGNIZE STORAGE DEVICE!] | The storage device is not correctly recognized. | Reboot the storage device or connect another storage device.
[CANNOT SELECT!] [MAX. 6 PARTITIONS] | Storage devices with more than six partitions cannot be selected (mounted simultaneously). | Release selected partitions.
[CARD IS EMPTY! CANNOT COPY!] | The P2 card to copy is empty. | The copy operation is not performed because the card is empty.
[FORMAT P2 CARD!] | Cannot import to a P2 card containing clips. | Format the P2 card.
[LACK OF CAPACITY!] | Not enough space left on the storage device. | Use a new storage device with sufficient available space or a formatted storage device.
[MISMATCH COMPONENT!] | The P2 card model number of the copy source and copy destination do not match. Cannot copy. | Use the P2 cards of the same model number, or import on a clip basis.
[STORAGE DEVICE DISCONNECTED!] | The connection with the storage device is disconnected. | Reconnect the USB cable to the <USB3.0 HOST> terminal. When it does not function normally after that, turn off the power once and turn on the power again.
[TOO MANY PARTITIONS!] | There are too many partitions. | The maximum number of partitions on the storage device is 23. Either reformat, or use a new storage device.
[UNKNOWN DEVICE CONNECTED!] | A non-compatible DVD drive or other device is connected. | Change the connected device to the correct storage device, and then turn off the power once and turn on it again.
[VERIFICATION FAILED!] | The compare check performed after copying failed. | Copy it again.

## Network

Message | Description | Measure
--- | --- | ---
[CANNOT CONNECT!] | A connection to the network cannot be established. | Check that the LAN settings are correct. Check that the LAN cable is connected correctly and the network you use is running.
[CANNOT FIND FTP-SERVER!] | The connection destination FTP server cannot be found. | Check that the setting in the main menu → [NETWORK SETUP] → [FTP CLIENT SERVICE] → [SERVER URL] is correct.
[LOGIN FAILED!] | Logging in to the connection destination FTP server failed. | Check that the settings in the main menu → [NETWORK SETUP] → [FTP CLIENT SERVICE] → [LOGIN USER] and [LOGIN PASSWORD] are correct.
[PING FAILED!] | The [PING] failed. | Check that the LAN setting and the setting in the main menu → [NETWORK SETUP] → [FTP CLIENT SERVICE] → [SERVER URL] are correct. Check that the LAN cable is connected correctly and the network you use is running.
[CANNOT ACCESS GATEWAY!] | The gateway server cannot be accessed. | Check that the LAN settings are correct.
[CHECK LAN SETTING] | The gateway server cannot be accessed. | Check that the LAN settings are correct.
[IP ADDRESS IS USED!] | The set IP address is being used by another device. | Consult your network administrator and set another IP address.
[INVALID VALUE!] | The entered data value is invalid. | Enter data in a valid range.

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